Privacy Policy

Last updated: 6 July 2026

Sokar Travel (“Sokar Travel”, “we”, “us” or “our”) operates the website sokartravel.com and provides tours, Nile cruises, and travel packages in Egypt, Jordan, Turkey, and the United Arab Emirates. This Privacy Policy explains what personal information we collect, how we use and protect it, and the choices you have. By using our website or booking a trip with us, you agree to the practices described here.

1. Who we are

Sokar Travel is the data controller responsible for your personal information. If you have any questions about this policy or your data, you can reach us at:

2. Information we collect

We collect information that you provide directly and information gathered automatically when you use our website.

Information you give us

  • Booking and traveller details: full name, nationality, date of birth, passport details where required, number of travellers, travel dates, room and cabin preferences, dietary or accessibility requirements.
  • Contact details: email address, phone number, and country of residence.
  • Enquiry and communication content: messages you send through our contact forms, email, WhatsApp, or chat.
  • Payment information: payments are handled by secure third-party payment processors. We do not store full card numbers on our own servers.

Information we collect automatically

  • Technical data: IP address, browser type, device information, and pages visited.
  • Cookies and analytics: usage data collected through cookies and similar technologies to help the website function and to understand how it is used.

3. How we use your information

  • To process and manage your booking, and to arrange tours, cruises, hotels, transfers, and guides.
  • To communicate with you about your trip, respond to enquiries, and provide customer support.
  • To take payment and issue confirmations, vouchers, and invoices.
  • To improve our website, services, and customer experience.
  • To send you offers and travel information where you have asked us to or where permitted by law. You can opt out at any time.
  • To comply with legal, tax, and regulatory obligations, and to prevent fraud.

4. Sharing your information

To deliver your trip we share the information necessary to fulfil your booking with trusted travel partners, such as hotels, Nile cruise operators, transport and transfer companies, local guides, airlines, and destination service providers. We also share limited data with payment processors and IT service providers who support our operations.

We require these partners to protect your information and to use it only for the services they provide to us. We never sell your personal information. We may disclose information where required by law or to protect our legal rights.

5. International transfers

Because your trip may take place across several countries, your information may be transferred to and processed by our partners outside your country of residence. Wherever your data is processed, we take reasonable steps to ensure it is treated securely and in line with this policy.

6. Cookies

Our website uses cookies to keep the site working properly, remember your preferences, and measure traffic. You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website function.

7. Data retention

We keep your personal information only for as long as needed to provide your travel services, meet our legal and accounting obligations, resolve disputes, and enforce our agreements. When it is no longer needed, we securely delete or anonymise it.

8. Data security

We use appropriate technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to request a copy of your data. To exercise any of these rights, contact us at [email protected] and we will respond in accordance with applicable law.

10. Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children except as part of a family booking made by a parent or guardian. If you believe a child has provided us data without authorisation, please contact us and we will remove it.

11. Third-party links

Our website may contain links to third-party sites and services. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

13. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected] or +20 10 93802278.